Shipping & Delivery Info

Waxing Poetic offers Free Shipping for U.S. orders over $75 placed at WaxingPoetic.com. No minimum purchase required for loyalty rewards members. To sign-up, create an account. To participate, add merchandise to your shopping cart and select the “First-Class Shipping” option at checkout.

Orders that ship using the First-Class method usually ship the most economical way possible (USPS First Class) and may take between 3-14 days in transit. If you require faster delivery, we recommend upgrading to a faster or expedited shipping method. We may provide a delivery ETA, but it cannot be guaranteed with this selection.

Each order placed at WaxingPoetic.com includes one free gift box and velvet pouch for keeping your new purchase tarnish free. Please note that the size and shape of the gift box may vary for each order. Additional gift boxes are available for purchase here.

Processing & Transit Times

Orders usually ship the next business day from our California warehouse but can take up to 3 business days from the date you placed your order – with the exception of custom orders (14 days).

Please see the table below for processing time and in transit time based on the carrier and shipping method you select in checkout. For more accurate shipping costs, please proceed to checkout to view available shipping methods and rates for your order.

Carrier & Service Order Processing Time Time In Transit Until Delivery Total Number of Days from When Order Is Placed
Free Shipping – No Rush – 1st Class
(not guaranteed)
1-3 Business Days 3-14 Business Days 4-17 Business Days
Standard Shipping
(not guaranteed)
1-3 Business Days 3-8 Business Days 4-11 Business Days
UPS Ground Shipping
(not guaranteed)
1-3 Business Days 3-7 Business Days 4-10 Business Days
UPS 3 Business Day Shipping
(guaranteed)
1-3 Business Days 3 Business Days 4-6 Business Days
UPS 2 Business Day Shipping
(guaranteed)
1-3 Business Days 2 Business Days 3-5 Business Days
UPS Next Business Day Shipping
(guaranteed)
1-3 Business Days 1 Business Days 2-4 Business Days

**Please note that services with guaranteed delivery times begin once your order has shipped, not from the date your order was placed.

FAQs

Where does Waxing Poetic Ship to?

Waxing Poetic is able to ship order to all US territories, Australia, Canada, Denmark, Germany, France, Italy, Ireland, Portugal, Sweden, and United Kingdom. If you would like to place an order outside of these countires, please contact us at 877-724-5434 or weborders@waxingpoetic.com for assistance.

Are there any Shipping Restrictions?

P.O. Boxes and Military APO/FPO/DPO addresses cannot receive guaranteed expedited shipping. If you would like to place an order to be shipped outside of the USA, Australia, Canada, Denmark, Germany, France, Italy, Ireland, Portugal, Sweden, and United Kingdom, please contact us at 877-724-5434 or weborders@waxingpoetic.com for assistance.

What do I need to know about processing time and how it impacts the delivery time of my order?

Most of the year, we guarantee to process all in stock items within 1-2 business days from your order date. During new product launches and holiday seasons, we guarantee to process your order within 3 business days of your order date. Orders placed before 8 AM PST usually ship within 1-2 business days. All orders submitted over the weekend will be processed the next business day, which is normally Monday.

If you are purchasing Custom Collection Jewelry, or items marked "Pre-Order" your order will need more time for processing and for us to handcraft your custom jewelry. Please allow 2 weeks for custom jewelry to be created, not including time while your order is in transit. Pre-Orders will ship out as soon as they become available and can take up to 6 weeks.

While your order is processing, you may see the “Processing” status in your Waxingpoetic.com Account. Once your order has been shipped, this status will update to “Shipped” and you will receive a shipment confirmation email.

When can I expect my package?

The shipping method you select during checkout determines when you will receive your package. Once an order is placed, all in stock items will ship within 1-3 business days. During this processing time our Customer Service Team is double checking your order and sending it over to the warehouse for picking, packing and readying your order to be shipped by one of our carriers. Once your order has been picked up by one of our carriers, they make every attempt to deliver it within 3-10 business days. If you have chosen an expedited shipping method, like UPS 2-day, the delivery time will be shorter.

Carrier & Service Order Processing Time Time In Transit Until Delivery Total Number of Days from When Order Is Placed
Free Shipping – No Rush – 1st Class
(not guaranteed)
1-3 Business Days 3-14 Business Days 4-17 Business Days
Standard Shipping
(not guaranteed)
1-3 Business Days 3-8 Business Days 4-11 Business Days
UPS Ground Shipping
(not guaranteed)
1-3 Business Days 3-7 Business Days 4-10 Business Days
UPS 3 Business Day Shipping
(guaranteed)
1-3 Business Days 3 Business Days 4-6 Business Days
UPS 2 Business Day Shipping
(guaranteed)
1-3 Business Days 2 Business Days 3-5 Business Days
UPS Next Business Day Shipping
(guaranteed)
1-3 Business Days 1 Business Days 2-4 Business Days

**Please note that services with guaranteed delivery times begin once your order has shipped, not from the date your order was placed.

What if I need my order by a certain date?

We are happy to help you make special arrangements. If you have a date that you need your order by, please call us at 877-724-5434 for assistance.

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