We believe in community, at home and across the globe. We are grateful for your time and are happy to provide our customers with exceptional service. Below you will find just a few of the stories shared by our customers.
Share your story with us. Send us an email at email@example.com or give us a call at 805-220-6509 from 9am-5pm PST, Monday-Friday.
Dear Waxing Poetic team –
Every year between Valentine’s Day, my anniversary in March and Mother’s Day in May I practically panic at the thought of finding THREE interesting new gifts within three months to celebrate my wife. It’s even harder to keep it interesting when it comes to jewelry since she has never seemed drawn to anything besides Tiffany. When I discovered Waxing Poetic, I had a feeling she would like the personalized aspect of many of the choices but I completely underestimated her reaction. She loved everything, from the use of initials to symbols of our daughter to the unique touches of the bracelet and packaging. She has beamed for days since and is so proud to show it off as her own lucky charms. I have no doubt now she’ll be excited to add more as the life events continue!
Hi, I just placed an order with you. It is a Mother’s Day present from my children and husband. I am so impressed with your products. I have seen them in a few stores, in my area. Your website is great. I talked to customer service before I ordered. The person I spoke with was so great/helpful. She helped me with my order and gave me great suggestions. I cannot wait to wear my new necklace and to spread the word about your company. I love great products and GREAT customer service!
I wanted to let you guys know that I received my Trust Faith necklace in the mail today. It was by far the fanciest thing I have ever received in the mail, I wanted to say again, THANK YOU!! It came today when I was in a lonely state as my 8 year old daughter is gone to Camp Rainbow this week. She is a cancer survivor. I can’t express how fitting such a strong message, Trust Faith, defines who we are and where we have been during our journey.
Awesome gift, thank you all so much!
I received my replacement gold chain in the mail today. I was really attached to my charms and missed wearing them. I was without my necklace for less than a week! I am so impressed with your customer service. Everything was so effortless and fast. You have a customer for life in me. It’s not every day you find a brand you love, but you just put the cherry on top. Love you guys!
Thank you so much,
I recently bought a necklace for my daughter and one for me! I don’t shop much… I work all the time. So I save money for finding something that really ‘moves’ me. I saw your necklaces and bought 3 initials with the middle being my maiden name initial in brass and swivel. I purchased the chain to go with it. I bought my daughter the Mother of pearl initial and chain… I am so excited with your work! I proudly wear it!!!
Thanks so much… next purchase a ring!
Dear everyone at Waxing Poetic: I just discovered Waxing Poetic this past Fall and was immediately attracted to your line of unusual pieces! I love the Old World look and overall feel of your designs. I have since purchased many pieces at my local WP retailer including a medium rolo chain, a bracelet, and many charms. A few pieces that I still definitely have my eye on are the Square Insignia Ring, the Poetic Cross Bracelet, and the Free Form Pearl Necklace. As someone who has worked with fashion and fine jewelry for many years, the quality of this line and your attention to detail has not gone unnoticed. I truly can also appreciate what I believe is a very good value – even in this difficult economy, I feel that I can still afford to be able to treat myself on occasion to one of your wonderful pieces! I wear at least one of my WP pieces almost daily and since I work with the public, I always receive compliments and comments and have been happy to pass along “the word” about your company.
Sincerely (and Cheers!),